Answers to Our Most Frequently Asked Questions
If you have a question that's not answered here there are several ways to contact us. The contact form below, email at email@example.com, or call (516) 241-2073
What’s the shipping time on ready to order scarves?
Domestic shipping is via USPS which usually takes only 2-3 business days.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments through PayPal.
What’s your return policy on ready to order scarves?
(This does not apply to custom scarves) We accept returns within 30 days of purchase. If you are not happy with your scarf for any reason, you can return it for a refund minus the cost of shipping. USA Blanket & Scarf reserves the right to refuse a refund if an item is returned in a condition different from initial shipment.
Is it easy to customize my own scarves?
Absolutely, just visit the Customize It! page to start your order.
Can my custom scarf have two different designs on each side?
Of course! Our scarves are double-sided and can be designed differently on each side.
How many colors can I use in my custom scarf design?
We recommend keeping the color limit to 4 colors or less, but can sometimes accommodate more colors in special circumstances.
How much does it cost to make custom scarfs? And, why aren’t prices listed?
There are a lot of variables that go into producing a custom product such as the number of colors, the number of scarves per design, shipping destination, and so on. We want to make certain you’re getting the right price information, so please email us at firstname.lastname@example.org or call (516) 241-2073 so we can give you an accurate quote.
How long does it take for a custom scarf order to be delivered?
Our delivery time can vary by product but generally it takes about 3 weeks to arrive after we’ve confirmed your order.
Are there setup charges?
We do not charge setup fees. When shipping to the United States, the price we give you includes EVERYTHING.
What are the measurements and materials used in the custom scarves?
Sizes can vary depending upon your order, each scarf is made out of 100% high-quality, soft acrylic.
Where are your scarves made?
All of our products are made in the U.S.A.
Contact UsIf you have a questions that haven't been answered on the site, or if you're ready to begin a custom order, there are several ways to contact us. You can use the contact form below, email us at email@example.com, or call (516) 241-2073. We're looking forward to hearing from you.
Made in America. All of our items are knitted in the USA.